HostPapa Review 2021 – Forbes Advisor – Forbes

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HostPapa is a solid option to consider if you need a multi-year web hosting plan for your online business, website or e-commerce store. It’s rated one of our top 10 best web hosting providers of 2021, and the company offers a wide range of hosting options, including shared web hosting, virtual private hosting (VPS) and reseller hosting.

In this review, we cover some of HostPapa’s top features, the pros and cons of signing up for hosting with HostPapa, who the service is best suited for, and how it stacks up with its competitors.


HostPapa at a Glance

HostPapa made our list of the best web hosting services of 2021. While its logo looks like it was designed in a bygone era of web design, the service offers an impressive set of modern features at affordable prices.

The Canada-based web hosting provider offers excellent customer service, including live chat, 24/7 phone support, and a support ticket system with a response time of up to 10 minutes. HostPapa also has an extensive knowledge base. Though articles in the knowledge base are a couple of years old, there’s enough information on there to make it likely you’ll find the answers you’re looking for.

Here’s how the cost breaks down for the Business plan for shared web hosting:

  • $5.95 per month for the one-year plan
  • $4.95 per month for the two-year plan
  • $3.95 per month for the three-year plan

The Starter plan comes with two websites, free domain registration, 100 GB SSD of web space and 100 email addresses. When you purchase the Business plan, you’ll get unlimited websites, free domain registration, unlimited storage, and unlimited email registration. These two plans are currently the same price.

The Business Pro plan offers all of the features of the Business plan in addition to six times the performance and speed, as well as enhanced security features which includes automatic backups. Each of HostPapa’s plans comes with a website builder, which makes it easy for you to build a website without any design skills. With the Starter and Business plan, you’ll be able to build two web pages with the website builder, and up to 1,000 for the Business Pro plan.


Other Benefits

All of HostPapa’s plans come with a 30-minute free one-on-one training to help you set up your website. During this call, you can discuss topics like your website’s security, how to create your e-commerce store, how to build your website or any other problems you’re experiencing as you set up your site.

The company also makes it easy to learn how to set up your website, with video tutorials about hosting, the website builder and their various products. Additionally, HostPapa offers a service called PapaCare+ for $49.95 per month, which gives customers customized support for shared web hosting for their website’s security and performance, as well as email setup support.

HostPapa will also assist with the domain transfer process when you are migrating to their services. Plus, they guarantee there will be no downtime for your website during the transfer.


Fine Print

HostPapa does not offer month-to-month plans, so if you are not looking to sign up for web hosting services long-term, you might want to consider another company that offers monthly payment options.

At checkout, HostPapa also offers multiple add-ons, which can easily add up. A single SSL certificate costs $19.99 per year, and automated website backups cost $35.88 per year. If you’re counting on these services, you’ll want to make sure you budget them into your total cost.


How HostPapa Stacks Up

Although HostPapa doesn’t offer a month-to-month plan, the prices for their year and multi-year plans are affordable and competitive. HostPapa’s money-back guarantee policy of 30 days is standard for web hosting providers. There are a few exceptions, such as InMotion, which has a return policy three times the standard time frame.

HostPapa offers generous storage for their Business plans, which puts it about even with GoDaddy

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Is HostPapa Right for You or Your Business?

HostPapa may be a great choice for your business if you value one-on-one support and training. HostPapa stands out from other web hosting providers with their offering of a free 30-minute consultation for new customers to help build their website. If you plan to create your site on your own, but value accessible training and support, HostPapa could be a great option.


Frequently Asked Questions (FAQs)

How many domains can I host with HostPapa?

The Standard and Business plans come with two websites. When you purchase the Business Pro plan you’ll get to host an unlimited number of websites through your subscription.

How do I transfer my domain to HostPapa?

Yes. When you sign up for HostPapa’s web hosting plans, they will migrate your domain name to their servers for free. The company will handle all the details of the transfer and guarantees your website will not go offline during the transfer.

What is HostPapa’s return policy?

You can cancel your subscription with HostPapa and receive your money back within 30 days of signing up.

How do I contact HostPapa?

HostPapa offers 24/7 customer service. You can contact HostPapa through their live chat support, by phone, or their email ticketing system. The company promises to respond to their support tickets within 10 minutes.


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Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.

Leeron is a New York-based writer with experience covering technology and politics. Her work has appeared in publications such as Quartz, the Village Voice, Gothamist, and Slate.

Rob is an SMB writer and editor based in New Jersey. Before joining Forbes Advisor, he was a content producer at Fit Small Business. In that role, he was responsible for writing, editing, and strategizing content geared toward small business owners. Before that, he worked at PCMag as a business analyst.

First Published: Aug 27, 2021, 10:00am

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