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With dozens of web hosting providers on the market, it can be difficult to pick the right one for you. Interserver offers affordable plans and can be a fit for a small business, online portfolio, or an e-commerce business alike. Interserver is a solid choice to consider if you’re looking for a reliable web hosting service that offers a pay-as-you-go plan.
Interserver at a Glance
Interserver is on our 2021 list of best web hosting services. It made the cut because it offers multiple hosting options, such as shared web hosting, virtual private servers (VPS) and reseller hosting at affordable prices.
Here’s how the cost breaks down for the basic shared hosting:
- $7 per month for a month-by-month contract (with an initial month for $2.50)
- $2.50 per month for a one-year plan
In addition to affordable prices, the company offers free website migration, unlimited emails for shared web hosting plans, weekly backups and unlimited storage space.
However, we experienced issues getting in touch with Interserver’s customer support, an essential part of any web hosting service that might be easy to overlook until you experience issues with your website. When you’re running a business and your site goes offline because of a technical difficulty, you’ll want to know you’ll be able to get the help you need to fix it quickly. We would advise potential customers to keep this in mind when researching a hosting service.
Interserver offers live chat and 24/7 phone support. Though live support is available both to existing customers and prospective ones, we found the chat feature difficult to use. Initially, we were told the estimated wait time would be 34 minutes, and then after we received an initial response, there was a delay before receiving a response to the follow-up question. We tried reaching out to Interserver by phone multiple times on two separate days, and each time was put on hold for six minutes before the call dropped.
Interserver also offers reselling hosting services for professionals who are operating and selling multiple websites. The reselling hosting costs $19.95 per month for 20 cPanel accounts and comes with daily backups and unlimited domains, in addition to all the features available in the standard shared web hosting.
Interserver offers a separate offer of private email hosting for $2.50 per month. Another benefit to signing up with Interserver is that they promise to maintain a 50% capacity policy as a way to ensure they are able to meet their customer’s needs.
Like most web hosting providers, Interserver’s pricing structures are opaque. The $2.50 per month price as advertised on its website is the cost of the initial month only. After that, you’ll be paying $7 per month for their standard month-to-month plan.
How Interserver Stacks Up
As far as cost, Interserver offers an affordable plan for shared web hosting for a year-long commitment. The company does not offer plans longer than one year, so if you’re interested in signing up for two or three years, and potentially saving money—as you would with MochaHost’s three-year plan—you might want to consider other options.
Interserver’s money-back guarantee period of 30 days is standard for web hosting providers. There are a few exceptions, such as MochaHost, which offers a six-month return period. That being said, with Interserver, you won’t be locked into a multi-year plan.
Compare Interserver With A2 Hosting And BlueHost
Is Interserver Right for You or Your Business?
Interserver could be a good choice for your business if you are looking for shared web hosting with a month-to-month payment plan. However, if you are the kind of customer that feels more secure knowing you can easily reach customer service by phone to ask questions about your website, you may want to consider a different service.
Frequently Asked Questions (FAQs)
What is Interserver’s cheapest hosting plan?
Interserver’s cheapest offering is $2.50 per month for a one-year plan for the shared web hosting plan.
Does Interserver offer a money-back guarantee policy?
Yes. You can receive a refund after 30 days, which is the standard time frame for web hosting returns.
What’s the difference between WordPress hosting and shared web hosting?
Shared hosting is the most popular choice for anyone who is building a website but does not have particularly high traffic demands. It is set up so that multiple websites share the same server and bandwidth. Ninety-nine percent of Interserver’s customers use shared web hosting. WordPress hosting is specifically suited for users who know they want to build their website on WordPress. WordPress is pre-installed, and the hosting option automatically ensures it is up to date.
Can I transfer my website to Interserver?
Yes. Interserver provides free migration services for shared web hosting and VPS. Interserver is available to do this 24/7 and guarantees there will be little, if any, downtime when making the transfer.
How do I choose the right web hosting plan for my website needs?
Shared web hosting is the most popular and affordable option for people who are building a website and do not have high traffic demands. When considering the right plan, you’ll want to make sure shared hosting suits the traffic demands of your website or whether you need a virtual private server (VPS). You’ll also want to consider whether you plan to use WordPress to build your website and would benefit from WordPress hosting and whether you need specific hosting like e-commerce hosting to sell products on an online store.
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Leeron is a New York-based writer with experience covering technology and politics. Her work has appeared in publications such as Quartz, the Village Voice, Gothamist, and Slate.
Rob is an SMB writer and editor based in New Jersey. Before joining Forbes Advisor, he was a content producer at Fit Small Business. In that role, he was responsible for writing, editing, and strategizing content geared toward small business owners. Before that, he worked at PCMag as a business analyst.
First Published: Jul 21, 2021, 10:00am